THE CUIDALINK STANDARD
What CuidaLink organizes before routing a case to a partner agency
The CuidaLink standard documents family need, caregiver fit, training and operational responsibility. It does not replace the legal agency: it makes the decision clearer before service activation.
01
Submitted-document review
What we ask
Identity, experience, training and other documents the caregiver chooses to provide.
Why it matters
CuidaLink organizes available professional information so families and agencies can see what has been reviewed and what remains to be validated by the party operating care.
02
Agency screening when applicable
What we ask
When a partner agency is involved, its own screening, licensing and policies remain separate and should be identified.
Why it matters
Families should know who reviewed each trust signal. CuidaLink does not replace the legal or operational screening of the partner agency.
03
References and experience documented
What we ask
Prior experience, submitted references and context notes when available.
Why it matters
The goal is to avoid opaque profiles: each family or agency should distinguish declared, reviewed and pending information.
04
Human fit review
What we ask
When the case requires it, we review communication, availability, language, area and fit with the family need.
Why it matters
Care is not just a profile. Human coordination helps turn a sensitive need into a clear next step.
05
Training validation or CuidaLink Academy completion
What we ask
If the caregiver has prior training, we document it. If they complete CuidaLink Academy, the certificate can be publicly verified.
Why it matters
An Academy certificate confirms training completion, not a state license or a guarantee of performance.
06
Clinical and ethical onboarding
What we ask
1-hour session with the CuidaLink team: family communication, warning signs, escalation to the partner agency and mutual expectations.
Why it matters
Before moving forward on a case, responsibilities are clarified: what escalates to the agency, what should not be improvised and how incidents are documented.
TRANSPARENCY
Every step is auditable
When a family or agency reviews a case, they can see which signals have been completed and what remains under the legal partner's responsibility. Transparency is not a promise: it is the system's normal operation.
Open Trust Center